Privacy Policy
Sponge-a-Ball (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, sign up for updates, or contact us, we may collect:
Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely via third-party payment providers)
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed
Time spent on site
Referring website
This information helps us improve user experience and website performance.
2. How We Use Your Information
We use collected information to:
Process and fulfill orders
Communicate about purchases or customer service inquiries
Send order confirmations and shipping updates
Improve website functionality and user experience
Send promotional emails (only if you opt in)
Prevent fraud and maintain website security
3. Payment Processing
All payment transactions are processed through secure third-party payment providers. We do not store full credit card details on our servers.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Remember user preferences
Improve browsing experience
Analyze website traffic
Support marketing and advertising efforts
You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary to:
Process payments
Ship orders
Provide website hosting and analytics services
Comply with legal obligations
These partners are required to protect your information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of online transmission or storage is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections
Request deletion of your data
Opt out of marketing communications
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
10. Children’s Privacy
Our products and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.